K9 Electronics Corporation

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). The information taken is given by you the customer at the point of ordering any given product. Information is collected wholly for the purpose of processing the customers order. The type of information we will collect about you includes Your name, address, phone number, email address, Credit/Debit card details. Information is not disclosed to a third party.
It is our policy not to contact the customer with regards to marketing material at any point in the future without the full consent of the customer, if you register for our email newsletter from time to time we will send you promotions. The personal information which we hold will be held securely in accordance with our internal security policy. We will not transfer your information . We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening.

The information collected in this way can be used to identify you unless you modify your browser settings. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details create an account. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy you should email us.

FAQs

Q.

My application is one off. Do you hire equipment?

A.

We don't normally hire but are prepared to - under certain circumstances. It's worth asking us.

Q.

Is the equipment tax deductible and VAT recoverable?

A.

We do not charge any taxes

Q.

Could anybody discover that I purchased from your Company?

A.

No, not from us. Records are highly confidential and secure.

Q.

Does the appearance of your invoice cause embarrassment?

A.

Absolutely not. There is no reference to the type of product.

Q.

Is it legal to purchase surveillance equipment?

A.

Yes.

Q.

Can the taped evidence be used in court?

A.

Yes, in many cases. Seek professional legal advice.

Q.

Do you ship abroad?

A.

Yes, with very few exceptions.

Q.

How do you accept payment?

A.

By cash, credit card or bankers transfer (TT/SWIFT)

Q.

If I want to buy a product not manufactured by you, will you tell me where to purchase it?

A.

Yes. If known, we will direct you to the manufacturer but we are unlikely to refer you to a re-seller because product knowledge and after sales service could be poor.

Q.

How long are the products guaranteed?

A.

One year unconditionally.

Q.

If I need service, how long does it take?

A.

Usually it is a same day turn-around.

Q.

What happens after the warranty period?

A.

Service is very fast and at low cost - often no cost.

Q.	My application is one off. Do you hire equipment?
A.	We don't normally hire but are prepared to - under certain circumstances. It's worth asking us.

Q.	Is the equipment tax deductible and VAT recoverable?
A.	We do not charge any taxes

Q.	Could anybody discover that I purchased from your Company?
A.	No, not from us. Records are highly confidential and secure.

Q.	Does the appearance of your invoice cause embarrassment?
A.	Absolutely not. There is no reference to the type of product.

Q.	Can the taped evidence be used in court?
A.	Yes, in many cases. Seek professional legal advice.

Q.	How do you accept payment?
A.	By cash, credit card or bankers transfer (TT/SWIFT)

Q.	If I want to buy a product not manufactured by you, will you tell me where to purchase it?
A.	Yes. If known, we will direct you to the manufacturer but we are unlikely to refer you to a re-seller because product knowledge and after sales service could be poor.

Q.	How long are the products guaranteed?
A.	One year unconditionally.

Q.	If I need service, how long does it take?
A.	Usually it is a same day turn-around.

Q.	What happens after the warranty period?
A.	Service is very fast and at low cost - often no cost.